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Biography:

Dr. Yung-Shen Yen is Professor of Computer Science and Information Management at Providence University, Taiwan. He obtained his Ph.D. in Business Administration from National Chengchi University, Taiwan. His research has been focusing on customer relationship in electronic commerce. He has published numerous articles on related journals, such as Computers in Human Behavior, The Service Industries Journal,  Internet Research, Industrial Management & Data Systems, Management Decision,  Marketing Intelligence & Planning, Asia Pacific Journal of Marketing and Logistics, Journal of Marketing for Higher Education, Behaviour & Information Technology, Aslib Journal of Information Management, International Journal of Mobile Communications, etc. E-mail: ysyen@pu.edu.tw

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  • Position: Professor (2017.08 - now)

  • Department: Computer Science and Information Management, Providence University.

  • Address: 200, Sec. 7, Taiwan Boulevard, Shalu Dist., Taichung, Taiwan.

  • Office: Room 683, Providence Hall.

  • TEL: +886- 4-2632 8001 ext. 18106

  • FAX: +886- 4-2632 4045

  • E-mail: ysyen@pu.edu.tw

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Academic Qualifications

  • Ph. D., Business Administration, National Cheng-Chi University, Taiwan, 2000

  • M.B.A., Business Administration, National Chung-Hsing University, Taiwan, 1986

  • B.A., Public Finance, National Chung-Hsing University, Taiwan, 1984

Related Working Experience

  • Guest Editor, Journal of Theoretical and Applied Electronic Commerce Research (SSCI, IF = 5.6, 63/154, Business, Q2) (2021.02 - 2022.03)

  • Director, Global Master of Business Administration, International College, Providence University, Taiwan (2020.09 - 2021.07)

  • Director of Board, Taiwan Insurance Guaranty Fund, Taipei, Taiwan (2013.07 - 2018.05)

  • Guest Lecturer, Erasmus+ Scholarship, School of Management in Steyr, University of Applied Sciences Upper Austria. (2017.05)

  • Senior Fulbright Research Grant, The Council for International Exchange of Scholars, the United States (2008.08 - 2009.07)

  • Visiting Scholar, Rensselaer Polytechnic Institute, NY (2008.08 - 2009.07)

  • Chief, Information Training center, Providence University, Taichung, Taiwan (1992.08 - 1995.07)

  • Director, Information Center, Providence University, Taichung, Taiwan (1991.03 - 1991.07)

  • Associate Professor, Department of Computer Science and Information Management, Providence University (2000.08 -2017.07)

  • Lecturer, Department of Computer Science and Information Management, Providence University (1989.08 - 2000.07)

Research Interests

  • Marketing

  • E-Commerce

  • Omni-Channel Commerce Management

Teaching

  • MBA

    • Omni-Channel Commerce Management

  • BA

    • Customer Relationship Management

    • Economics

    • Introduction of Information Technology Application